Shipping
How long does shipping take?
Orders are processed within 1-2 business days. Once shipped, standard delivery typically takes 5-12 business days depending on your location. You'll receive a tracking link by email as soon as your order ships.
Do you ship internationally?
Yes, we currently ship to the US and select international destinations. Shipping options and costs are shown at checkout before you pay.
How much is shipping?
Standard shipping is a flat $8, with free standard shipping on qualifying orders. Express shipping is available for $15.
Orders
Can I change or cancel my order?
If your order hasn't shipped yet, email us right away at the address on our Contact page and we'll do our best to change or cancel it. Once an order has shipped, it can no longer be modified.
My tracking hasn't updated in a few days — is that normal?
Yes, this can happen during transit, especially for the first several days after an order ships. If tracking hasn't moved in more than 7 business days, reach out and we'll look into it.
Returns & Refunds
What's your return policy?
We accept returns within 30 days of delivery on unused items in original packaging. See our full Return Policy page for details.
My order arrived damaged or wrong — what do I do?
Email us with a photo of the item and your order number. We'll send a replacement or a full refund at no cost to you — no return shipping needed.
Payments
What payment methods do you accept?
We accept all major credit and debit cards, along with other secure payment options shown at checkout.
Is my payment information safe?
Yes. All payments are processed through Shopify's secure checkout — we never see or store your card details.
Still need help?
Message us through our Contact page and our team will get back to you as soon as possible.